Privacy policy

1. Overview

At Zynutra, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

2. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.

  • Order Information: Products purchased, order total, and delivery instructions.

  • Device Information: IP address, browser type, time zone, and cookie data.

  • Browsing Behavior: Pages visited, links clicked, and time spent on the site.

3. How We Use Your Information

We use your information to:

  • Fulfill your orders and provide customer service.

  • Process payments securely.

  • Communicate with you about orders, products, and promotions.

  • Screen orders for potential fraud or risk.

  • Improve your shopping experience and personalize content.

4. Sharing Your Information

We may share your information with:

  • Shopify: Our e-commerce platform to process and manage your orders.

  • Payment Gateways: Such as Shopify Payments, PayPal, or Stripe.

  • Shipping Partners: To deliver your purchases efficiently.

  • Marketing Tools: Like Google Analytics or Facebook Pixel for customer insights.

We do not sell or rent your personal information to third parties.

5. Your Rights

Depending on your country, you may have the right to:

  • Access the personal data we hold about you.

  • Correct or update your information.

  • Request deletion of your data.

  • Opt out of marketing communications.

To exercise your rights, contact us at 📧 support@zynutra.com

6. Cookies

Zynutra uses cookies to:

  • Remember your preferences and settings.

  • Provide a better shopping experience.

  • Analyze site traffic and behavior.

You can manage cookie settings in your browser.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, meet legal obligations, or as required for business operations.

8. Security

We take strong precautions to safeguard your personal information, including encryption, secure servers, and trusted third-party tools like Shopify.

9. Children

Zynutra does not knowingly collect or solicit data from individuals under the age of 13. If we learn we have collected such information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions or concerns about our Privacy Policy or your data, please contact us:

📧 Email: support@zynutra.com